Report Player zap for wallhack

[Dede]

Good evening.
Today I played on your Deathmatch Server Dust 2 Unlimited map.
The player "zap" used wallhack.
I recorded a demo.
Please take care of this hacker. He is banned on different Server too.

[Dede]

Come on Admins, he is very active every day and needs to be banned and why did it take 4 days to show my report?
Nobody active here?

[Dede]

1 week ago I reported this clear cheater, who even has more than 5600 hours of Counterstrike and plays every day for many hours on your Server.
Why dont you ban clear cheaters?