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Ban

Posted: Thu 25. Apr 2019, 22:18
by MAMKA
Hi admin

I have been banned for some unknown reason. I don't cheat or use abusive language/ sprays. As a former premium customer please could you explain why I have been banned?

Thanks

Mamka

Re: Ban

Posted: Thu 25. Apr 2019, 22:56
by Großer Bär
Hello MAMKA,
Thank you for your message.
The reason for your first strike is that you have bypassed the word filter, in conjunction with Directive C/240419.

Here: viewtopic.php?f=2&t=31355#p134547

Here: viewtopic.php?f=7&t=31366#p134584

I can not do anything for you here!

with friendly greetings from Germany

Bärle :)

Re: Ban

Posted: Fri 26. Apr 2019, 00:50
by MAMKA
Fair enough, didn't realise that was viewed as a swear word. Will avoid using words like that in the future … Apologies.

Will I be able to play tomorrow?

Thanks

Mamka

Re: Ban

Posted: Fri 26. Apr 2019, 01:21
by Großer Bär
Good evening MAMA,
There is good news for your user account.
You can play at c2play again from 26.04.2019, 20:01 clock :!:

A good night and best regards
Bärle :)

Re: Ban

Posted: Fri 26. Apr 2019, 12:42
by MAMKA
Thanks Bärle.
All the best.
Mamka